Refunds & Cancellations

This page describes when refunds and cancellations apply to CampusBee paid services. For how checkout works, see the Payment Policy.

Cancellations

• You may cancel a subscription before the next renewal date
• Cancellation stops future renewals; access continues until the end of the paid period
• One-time purchases are generally non-cancellable after fulfilment begins

Refunds

• Eligible refund requests should be raised within 7 days of purchase unless otherwise stated at checkout
• Refunds are reviewed case by case for unused paid features or billing errors
• Approved refunds are returned to the original payment method within the partner’s processing timeline

Non-refundable cases

• Consumed digital services where substantial value has already been delivered
• Violations of our Terms of Service
• Requests made after the stated refund window without a billing error

How to request

Email billing@campusbee.com with your account email, order/receipt ID, and reason for the request.